FREE SHIPPING ON ORDERS $200 OR OVER (EXCLUDING BOATS) WITH THE EXCEPTIONS LISTED BELOW.
For small items that need to be shipped we use USPS. We charge a fixed shipping rate to keep things simple (which in most cases does not cover our actual costs), Free shipping for orders $200 or over.
For heavy or bulky items such as KayakPro stands, V-Bars, Boat stands, Paddles or Epic boat socks, we use USPS, FedEX and UPS. We charge a nominal fixed shipping rate (even on orders that meet the $200 free freight threshold) as we are just unable to absorb the extra freight with the huge increase in shipping costs. We still cover at least half of the total shipping cost.
Surfski, Outrigger and Sea Kayak Delivery and Pick-Up;
For delivery of your new surfski, outrigger canoe or sea kayak we will do our best to accommodate you by meeting you in route if we are traveling in your area (rare exceptions for personal delivery might be made for extra charges). See the Paddle Dynamics Event Calendar 2024 for routing for a 2024 delivery.
Shipping boats: For shipping (if not on our route) we do recommend and refer several private shipping companies. They professionally haul high performance watercraft on special trailers.
For boat pick up at our Eastern TN Warehouse, you can schedule a time to meet with no pick-up or delivery fees and we can also head to a nearby lake for a free lesson if desired.
For Upper Midwest (WI) and Southern US (LA) pick-up you can schedule a pick up for a nominal fee of $75 (payment will need to made in cash to warehouse managers Brad Rex and Andy Nevitt). This fee covers the warehouse manager meeting you at the storage facility, inspecting your boat and its parts, going over how to unpack, rig and repack your new boat as well as helping to make sure you have adequate racking for transport.
I will try and cover the fee on Epic and Stellar sales but it is a mandatory fee on all Ozone boats because of the limited margin.
We are an insured carrier so you can trust us with your boat transport.
** Feel free to contact us anytime with any questions about the information above at 715-574-9538 (talk or text) or email at
[email protected] .
Thank you!
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